Faq
Find out all the information checking our answer to the most frequent questions:
Check-In/Check-out Time
Reception is open everydays from 08.00 a.m. to 08.00 p.m.
We Kindly ask you to advise us aboiut your arrival time in particular if will be after 08.00 p.m.
Check-out time is 11.00 a.m.
Are the prices per person or per room?
The rates showed in our web site are per room per night.
Have I to pay a deposit when I make the reservation?
At the moment of the reservation we’ll ask you guarantee.
You can decide to give us your credit card details or you can do a bank transfer.
The payment of the stay will be done at check-in.
Do you accept credit cards?
Yes, we do. We accept Visa and MasterCard
Do you have Internet Connection?
Yes, we do. Antico Centro Suites has a WI-FI connections free of charge available in all the Hotel and the rooms where you’ll find the password as well.
Is there a deposit for bags?
Yes, there’s a deposit free of charge at your disposal to store your bags at the arrival (if it’s before the check-in time) and at the depature (if you want to spend more hours in Florence).
Do we have to respect a closing time at night?
No, you don’t. At the Check-in we’ll give you the keys and you’ll be completely indipendent.
Where can I park my car?
We are in the historical center of Florence, in a Limited Traffic Area, for this reason the best way to reach usi s by train because you can easily walk everywhere to visit the main attractions.
Parking are quiet expensive but if you prefer to reach us by car, we work with a garage with valet parking service that costs € 24-30 for 24h.
They’ll pick up your car at your arrival and bring it back at your departure or during your stay if you want to do excursions.
They’ll also send your plate number to the Police for the entrance in the Limited Traffic Area.
If I arrive by train how can I reach you?
You’ll find all the information to reach us in
Location
If I arrive by car how can I reach you?
You’ll find all the information to reach us in
Location
What the room rate includes?
- Linen for the room
- Set of Towels for each Guest
- Hairdryer
- Air Conditioning/Heating
- WI-FI Connection
- Map of Florence
- Deposit for bags
City tax of Euro 2.50 per person per night is not included in the room rate and will be pay in cash at the check-in.
Are animals allowed?
We are very sorry but we can not accept pets.
Can I smoke in the room?
I’m sorry but the entire Hotel is Non-Smoking.
Does my 3 years old child pay for the stay?
Childer under 3 years old are free of charge sleeping in the exhisting beds or in a baby cot.
Max number of cot per room is 1.
How can I cancel my reservation?
All cancellation must be received in writing at the email adress
info@anticocentro.com
In case of no show, check-in a day later or check-out a day earlier, you will be charged for one night.
The reservation should be cancelled at least
72 hours before the expected date of arrival or we will be forced to charge the amount of one night.